How can we help you?

Find answers in our knowledge base, contact our support team, or join our community for help with Skalpr's trading platform.

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Knowledge Base

Browse our comprehensive documentation and tutorials to find answers to common questions.

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Contact Support

Can't find what you're looking for? Our support team is ready to help with any issues.

Community

Connect with other Skalpr users to share strategies and get peer support.

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Frequently Asked Questions

How do I connect my exchange account to Skalpr?

To connect your exchange account, go to the Exchanges section in your dashboard, select your exchange, and follow the API key setup instructions. Make sure to only grant the necessary permissions for trading.

What exchanges does Skalpr support?

Skalpr currently supports Binance, KuCoin, and Bybit. We're actively working to add more exchanges in future updates.

Is there a mobile app for Skalpr?

Our web platform is fully responsive and works on mobile browsers. We're developing native mobile apps that will be released later this year.

How secure is my API key when connected to Skalpr?

We take security very seriously. Your API keys are encrypted and stored securely. We recommend using API keys with trading permissions only, and never enabling withdrawal permissions.

What's the difference between backtesting and live trading?