Privacy Policy

1. Introduction

Skalpr ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our automated trading software and related services ("Service").

2. Information We Collect

2.1 Personal Information

When you register or use our Service, we may collect:

• Contact details (name, email address, phone number)
• Account credentials
• Payment and billing information
• Government-issued ID for verification (if required)

2.2 Trading and Technical Data

To provide our Service, we collect:

• Exchange API keys (encrypted and stored securely)
• Trading preferences and strategy configurations
• Performance metrics and trade history
• IP addresses and device information
• Log data and error reports

2.3 Cookies and Tracking

We use cookies and similar technologies to:

• Authenticate users and maintain sessions
• Analyze service usage and improve performance
• Deliver personalized content

3. How We Use Your Information

We process your data to:

• Provide and maintain our Service
• Process transactions and send notifications
• Improve and optimize our software
• Prevent fraud and ensure security
• Comply with legal obligations
• Communicate service updates and offers

4. Data Sharing and Disclosure

We may share information with:

• Service Providers: Payment processors, cloud hosting, and analytics providers
• Regulatory Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

We do not sell your personal data to third parties.

5. Data Security

We implement security measures including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication protocols

However, no internet transmission is 100% secure. You are responsible for keeping your API keys and login credentials confidential.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for these transfers.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent (where applicable)

To exercise these rights, contact us at privacy@skalpr.com.

8. Data Retention

We retain personal data:

• As long as your account is active
• As required by law (typically 5-7 years for financial records)
• For legitimate business purposes

9. Third-Party Links

Our Service may contain links to exchanges or other services. We are not responsible for their privacy practices.

10. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect data from children.

11. Policy Changes

We may update this policy periodically. Material changes will be notified via email or through our Service.

12. Contact Us

For privacy-related inquiries, please contact:

Skalpr Data Protection Officer
support@skalpr.com